Trivore Identity Service (TIS) can be used to send email messages to users and also other recipients. Email messages can be sent either via Management REST API or Web UI.

TIS supports having multiple email gateways. Each gateway is assigned priority and weight for load balancing. Load balancing also enables high-availability for email TIS’s email messaging. If one of the gateways is down, others will take its place and continue sending messages without service interruptions.

Email gateways

Email gateways can support either SMTP or various email messaging services with REST API endpoints. Currently SendGrid service’s API is supported. The software architecture in TIS makes it easy to add support for more email services. In the future, instances of TIS will also support sending email messages via the REST API of other instances of TIS.

Configuring email settings

Email gateways can be configured in the Web UI’s System Preferences. Managing email settings requires the “Manage system email settings“. Read-only access to email settings is granted by the “View system email settings“ permission.