Organisation Manager's Guide

This manual is for organisation managers or administrators who set up, configure, and maintain the EMM service for an organisation, as well as provide user support to device owners and other users of the service.

The main part of the manual covers the use of the Administrator Portal, as far as it applies to organisation managers. An organisation can have one or more admin portal managers. All the tasks can also be performed by the master/vendor-level administrators, as well as by a service supervisor.

First, you should look at the Getting Started section for an introduction and the basic tasks of setting up an organisation. Further, we go through various administrative tasks for using the EMM service.

You can navigate the documentation from the panel on the left, use search, or use the shortcuts below.

Portal UI Reference 
Get status information about the service and launch quick tasks
Manage user accounts and templates

   Users

Device owners (end-users) can have devices and manage them
Organisation managers are the administrators in the organisation
Resource accounts are additional special accounts
User account templates are used for creating new users
Manage devices
List devices and execute
Compliance rules define requirements for devices
Device templates are used for creating new devices
Device groups allow filtering devices and narrowing compliance rules
Manually define device installation codes for certain use cases
Applications that can be installed to the devices

  Certificates

 
 
Basic configuration for device operating system platforms
Configure device management and synchronisation services
Settings for sending email to and by the users
Configure access to directory services
Manage Google Play applications (* needs to be enabled)
Manage Google Play enterprise subscriptions
View and manage approved apps
Customise Google Play store layouts
 
Basic organisation settings
Organisation units to which users can belong to

  News

Define "Messages of the Day" (MotD)  to be sent to device owners
Generate and download various reports

Preferences

User settings for the portal, such as name and password