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Organisation Manager's Guide

Organisation Manager's Guide

This manual is for organisation managers or administrators who set up, configure, and maintain the EMM service for an organisation, as well as provide user support to device owners and other users of the service.

The main part of the manual covers the use of the Administrator Portal, as far as it applies to organisation managers. An organisation can have one or more admin portal managers. All the tasks can also be performed by the master/vendor-level administrators, as well as by a service supervisor.

First, you should look at the Getting Started section for an introduction and the basic tasks of setting up an organisation. Further, we go through various administrative tasks for using the EMM service.

You can navigate the documentation from the panel on the left, use search, or use the shortcuts below.

 

Portal UI Reference

 

Portal UI Reference

 

Home

Get status information about the service and launch quick tasks

Accounts

Manage user accounts and templates

   Users

Device owners (end-users) can have devices and manage them

  Managers

Organisation managers are the administrators in the organisation

   Resources

Resource accounts are additional special accounts

  Templates

User account templates are used for creating new users

Devices

Manage devices

  Inventory

List devices and execute

  Compliance

Compliance rules define requirements for devices

  Templates

Device templates are used for creating new devices

  Groups

Device groups allow filtering devices and narrowing compliance rules

  Installation codes

Manually define device installation codes for certain use cases

  Applications

Applications that can be installed to the devices

  Certificates

 

 Configuration

 

  Platforms

Basic configuration for device operating system platforms

  Services

Configure device management and synchronisation services

  Communication

Settings for sending email to and by the users

  LDAP/ADDS

Configure access to directory services

 Google Play*

Manage Google Play applications (* needs to be enabled)

  Enterprises

Manage Google Play enterprise subscriptions

   Products

View and manage approved apps

  Store layouts

Customise Google Play store layouts

Organisation

 

  Organisation

Basic organisation settings

  Org. units

Organisation units to which users can belong to

  News

Define "Messages of the Day" (MotD)  to be sent to device owners

Reports

Generate and download various reports

Preferences

User settings for the portal, such as name and password

 

 

 

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