Other Reports

The Other tab allows generating some general reports.

The reports are as follows:

General report

The general report gives statistics about various system events that have occurred.

You can specify a time range for the report with the From and To fields on the top. The first selection box on the left allows quickly selecting a time range: Today, This week, This month, This year, Last week, Last month, or Last year.

Otherwise, the general report is a normal report with standard controls, as described in Reports.

The columns are as follows:

Organization

Name of the organisation that row is referring to.

Subject

Subject name of the counter.

Value

Counter value for how many times an event has been occurred.

Master/Vendor

If you generate the report as a master, it will show the statistics for each organisation separately, then the master organisation, and finally in "ALL TOTAL" for all of them.

SMS requests and delivery reports

This report contains information about the SMS traffic that has been processed within the specified time.

SMS request and delivery traffic reports can be viewed by using the SMS requests and delivery reports dialog.

The rows of the report are SMS request events as well as delivery reports.

Filtering

You can filter the report with the following controls:

Organisation

Select the organisation which messages are shown or Any organisation to show them all. Certain messages are sent as system messages (_SYSTEM) and not associated with an organisation.

From and To

Start and end date/time for the report.

Search

Enter text to search in the message fields.

List Columns

The columns in the view are as follows:

Date/Time

The date and time when the message was processed.

Organisation

The organisation associated with the message or _SYSTEM for messages that are not associated with an organisation.

Device

Shows the ID of the processing device.

Receiver

Shows the the receiver of the message.

Gateway

Shows the SMS gateway that was used for processing the message.

Description

Descriptive type name of the message. For example, OTAMessage means an SMS message containing Over-The-Air message contents.

Message type

Type of the message content. This can be, for example, BINARY_8_BIT, when message was coded in binary format.

Status

Current status of the message delivery. A message is first delivered to SMSC (Short Message Service Center) and then to phone. You can view the details of delivery in the SMS request & delivery details view.

SMS request & delivery details

To view further details for an SMS request, select it and click Show details. The SMS request & delivery details window will open.

The detail properties are divided into the following sections.

SMS request information

This section gives the details about the original request. Some of the properties are the same as given in the list columns.

The properties are as follows:

Message UUID

This is the universally unique identifier (UUID) of the request. If two or more rows have the same UUID and Expect DLR is true, then the first one is the request and others are reports about how is the request succeeded.

Organisation

Select the organisation which messages are shown or Any organisation to show them all. Certain messages are sent as system messages (_SYSTEM) and not associated with an organisation.

Device

Specifies the ID of the receiving device (usually a phone).

Receiver

Specifies the the receiver of the message.

Message type

Type of the message content. This can be for example BINARY_8_BIT, when message was coded in binary format.

Message class

SMS message class 0 to 3

 

    • Class 0: To display (flash) – the message is only displayed and not saved
    • Class 1: Message is to be stored
    • Class 2: Message carries SIM card data
    • Class 3: Forwarded to an external device

Description

Descriptive type name of the message. For example OTAMessage means SMS message containing Over-The-Air message contents.

Message count

The number of messages sent during the process.

Text content

Click Show to view the text content of the message.

Latest transport details

This section gives details about the latest transport.

The properties are as follows:

Gateway

Specifies the SMS gateway that was used for processing the SMS message.

Date/time

Date and time when the message has been processed.

Sent successfully

Yes if the message was sent successfully.

Expect DLR

Yes if the message expects an answer (a DLR or Delivery Report) to the request. If no, no delivery reports are expected.

Response details

Clicking the Show response link opens a pop-up window showing the actual response.

Delivery reports

The Delivery reports section displays all delivery reports for the message.

If the Expect DLR (expect a delivery report) above is false, only the initial report is shown.

The columns are:

Date/time

Date and time when the message has been processed.

DLR value

State of the delivered message.

SMSC Reply

Reply from the short message service center.

Event log

The event log is the full system log that you can filter by date and with various filters. It is described in Log Sub-System.